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FAQ

 


WHERE ARE YOU BASED?

We're happily based in Boise, Idaho U.S.A. but our beautiful unique jewelry is handmade by talented artisans residing in Singapore and shipped out to you from there once the order is made.

 

HOW DOES SHIPPING WORK?

 

We offer FREE shipping all over the world! Some shipping items may take longer to arrive depending on what country you are in. Please refer to our shipping policy to see when to expect your order.

 

 

If you have or questions or concerns about an item please reach out to us! 

 

THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?

That might mean the package has changed carriers and has been transferred to your local shipping company.

Most orders can be tracked using 17 Track.

 

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process.

 

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email via this form and we'll get back to you as soon as we can.

 

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